The Soley Help Center consists of two main elements, the Knowledge Base and the Community Forum. You can use the live search on the Soley Help Center homepage to find Knowledge Base articles. The Community Forums have an own search field on the right-hand side of all forum pages.

Soley Help Center Start Page

In the Knowledge Base you will find answers to recurring questions concerning the usage of all Soley software tools. The articles are categorized by software tools and by topics. No registration is required to read the Knowledge Base.

In the Community Forums you can find all kind of Soley software related questions and answers by community members and Soley staff. To participate and ask or answer questions yourself you need to register/login (see below).

Please note that the forums are intended for support questions. If you want to report a bug please use the bug reporting integrated within the software or send an e-mail to support at soley dot io. We are sure you know how to type this email address correctly. You can also send feature requests to this address.


Registration/Login is only required to post in the Community Forums. You DO NOT NEED to register or login to use the Knowledge Base or read in the forums.

To register for the Soley Community Forums please go to the Forum page and click on Register in the top menu. After registration, you will receive an e-mail with the instructions on how to set your password and log in!

Once you have registered you can use the entry Login in the top menu of the forum pages to log in.

After setting your password you can simply log in with your credentials. To edit your profile (e.g. change your password or add an Avatar) and to see a summary of your topics, replies, and comments please use the top menu entry Edit profile.

Data Privacy

The website support.soley.io is a subdomain of www.soley.io. Please see §4 of the data privacy regulations of www.soley.io for further details (also available in German).

Change or deletion of personal data, export of personal data and deletion of an account

If you are a registered user of this site you can request the change or deletion of your personal data, the deletion of your account or an export of your personal data. Further, you can request the deletion of your topics and replies. To do so, please contact us at support (at) soley.io. We will reply to the e-mail address you registered with to confirm the request.