Download, Installation, License Activation of Soley Studio

Here is how to get Soley Studio running on your machine, from download to installation to activation of your license:

System Requirements

  • Microsoft Windows Vista or up, 32bit or 64bit (Microsoft .Net 4.5 is required for Windows Vista or Windows 7; sorry, we do not offer a version for Mac OS at the moment)
  • An internet connection to download the software
  • No admin privileges required for installation!

Download

  • Get the latest version of Soley Studio here.
  • Pick if you want to download the file in 32-bit or 64-bit (depending on your computer architecture)  and click on Download Soley Studio. Your download starts instantly!

Installation

  • Run the installer file you downloaded (*.msi file) by double clicking on it.
  • Follow the installation instructions
    • Read and accept the License Agreement.
    • You can click on “Advanced” to select whether to install Soley Studio for all users of your computer, or just for your account (by default, it’s just for your account).

Soley Studio Installation 1

  • Click on “Install” to install Soley Studio.
  • Once the installation is done, click on “Finish” and start Soley Studio.

Soley Studio Installation 2

Getting and Activating a License

  • If you are an academic, non-commercial user please request a license key by e-mailing to licensing@soley.io, stating which product you want to license (Soley Studio/Soley Desk)
  • If you are a commercial user please contact info@soley.io and request a license key.
  • We process these e-mails manually, so give us up to one working day to answer. Make sure to check your spam folder if you do not receive an answer within one working day.

Online Activation

At the first start of Soley Studio, or if your license has expired, the Manage License Keys dialog will automatically pop up:

Manage License Keys dialog in Soley Studio and Soley Desk - activate your license

  • Copy and paste your license key, that you received in the registration e-mail, into the XXXXX field in the dialog.
  • Then, click on Activate License Key.
  • Read and accept the License Agreement.
  • Your license will automatically be activated (if it is valid). This requires an unrestricted internet connection! See point 2 if you encounter difficulties with the online activation.

Activation of License for Soley Studio 2

  • After successful activation click on OK in both windows to close the Manage License Keys dialog. You can start using Soley Studio. Find information on how to get started quickly in this article.

Difficulties with the Online Activation? Try Offline Activation!

If you are connected to the internet but are experiencing difficulties with the online activation, this is most likely due to a firewall setting. If you cannot change your firewall settings, you will need to e-mail (or call) us so we can activate your license.

  • Go through the online activation process described above.
  • If the process fails, the offline activation window will appear:

Offline activation of License for Soley Studio

  • Choose to send us an e-mail directly (requires a configured e-mail client) by clicking on “Activate via Email”.
    You can also copy the license activation information to the clipboard and paste it in an e-mail to licensing@soley.io by clicking on “Send Email Manually”.
  • We will react to this email as soon as possible during our office hours (Monday to Friday 8am – 6pm CET).

Need Help?

If you followed all the steps above but are experiencing difficulties with your download, installation or activation, please contact us by submitting a support ticket to support at soley dot io and we will work it out with you.

THANK YOU for using Soley software!

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